Returns & Exchanges
Stüssy accepts returns on all orders within 30 days of the delivery date, provided items are in original, unworn condition with all tags attached. Please note that certain limited-edition collaborations and sale items may be marked as final sale.
Return Process
- 1.Initiate Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Package
Securely pack your items in the original shipping box or similar protective packaging, ensuring all original hangtags and labels are included.
- 3.Label and Ship
Download and print the prepaid shipping label provided by the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.